MEJOR TIPO BARCO GRANDE
- Royal Caribbean: Oasis - Allure (of the Seas) 29.1%
- Celebrity: Silhouette - Eclipse - Equinox - Solstice 12.8%
- Norwegian: Epic 10.5%
- Royal Caribbean: Liberty - Independence - Freedom (of the Seas) 8.1%
- Costa: Pacifica - Favolosa 7%
- Holland America: Nieuw Amsterdam - Eurodam 7%
- Msc: Splendida - Fantasia 7%
- Costa: Luminosa - Deliziosa 5.8%
- Msc: Magnífica - Poesia - Musica - Orchestra 4.7%
- Princess: Emerald - Ruby 3.5%
- Norwegian: Gem - Pearl - Jewel - Jade 2.3%
- Carnival: Dream - Magic 2.3%
MEJOR BARCO MEDIANO-PEQUEÑO
- Royal Caribbean: Brilliance - Serenade - Jewel - Rediance (of the Seas) 30.9%
- Celebrity Cruises: Infinity - Millenium - Constellation - Summit 9.1%
- Holland America: Rotterdam - Ryndam - Amsterdam - Prinsendam... 9.1%
- Happy Cruises: Gemini 9.1%
- Costa: Atlántica - Mediterránea 7.3%
- Iberocruceros: Grand Holiday - Grand Celebration 7.3%
- Pullmantur: Zenith - Horizon 5.5%
- Pullmantur: Sovereign 3.6%
- Princess: Royal - Pacific - Ocean 3.6%
- Norwegian: Sun - Sky - Spirit 3.6%
- Royal Caribbean: Grandeur - Splendour - Legend - Vision (of the Seas) 3.6%
- Msc: Armonia - Lirica - Opera 3.6%
- Iberocruceros: Grand Mistral 1.8%
- Carnival: Legend - Miracle - Spirit 1.8%
MEJOR COMPAÑÍA POPULAR
- Royal Caribbean 39.7%
- Costa Cruceros 15.5%
- Iberocruceros 12.1%
- Norwegian Cruise Line 8.6%
- Happy Cruises 8.6%
- Msc Cruceros 6.9%
- Pullmantur 6.9%
- Carnival Cruise Line 1.7%
MEJOR FLOTA Y MÁS INNOVADORA
- Royal Caribbean 41.5%
- Norwegian Cruise Line 17.1%
- Costa Cruceros 12.2%
- Celebrity Cruises 7.3%
- Msc Cruceros 7.3%
- Iberocruceros 4.9%
- Carnival 2.4%
- Princess 2.4%
- Holland America 2.4%
- Pullmantur 2.4%
MEJOR SERVICIO A BORDO
- Royal Caribbean 23.6%
- Celebrity Cruises 21.8%
- Norwegian Cruise Line 10.9%
- Costa Cruceros 9.1%
- Iberocruceros 9.1%
- Holland America 9.1%
- Happy Cruises 5.5%
- Pullmantur 5.5%
- Princess 3.6%
- Carnival 1.8%
MEJOR COMIDA A BORDO
- Costa Cruceros 19.1%
- Royal Caribbean 17%
- Celebrity Cruises 17%
- Iberocruceros 12.8%
- Norwegian Cruise Line 12.8%
- Holland America 6.4%
- Happy Cruises 4.3%
- Princess 4.3%
- Pullmantur 4.3%
- Carnival 2.1%
MEJOR ATENCION DE CAMAROTE
- Costa Cruceros 19%
- Royal Caribbean 14.3%
- Princess 11.9%
- Iberocruceros 11.9%
- Celebrity Cruises 9.5%
- Msc Cruceros 7.1%
- Holland America 7.1%
- Pullmantur 7.1%
- Happy Cruises 4.8%
- Norwegian Cruise Line 4.8%
- Carnival 2.4%
MEJOR CALIDAD DE ESPECTÁCULOS
- Royal Caribbean 32.5%
- Norwegian Cruise Line 20%
- Msc Cruceros 15%
- Costa Cruceros 12.5%
- Iberocruceros 7.5%
- Happy Cruises 5%
- Carnival 2.5%
- Pullmantur 2.5%
- Celebrity Cruises 2.5%
MEJOR SPA
- Costa Cruceros 20.7%
- Msc Cruceros 17.2%
- Royal Caribbean 13.8%
- Holland America 13.8%
- Celebrity Cruises 13.8%
- Iberocruceros 6.9%
- Carnival 6.9%
- Norwegian Cruise Line 6.9%
MEJOR ASISTENCIA EN ESPAÑOL
- Costa Cruceros 23.7%
- Royal Caribbean 18.4%
- Iberocruceros 15.8%
- Pullmantur 10.5%
- Msc Cruceros 7.9%
- Happy Cruises 7.9%
- Norwegian Cruise Line 5.3%
- Carnival 5.3%
- Celebrity Cruises 5.3%
MEJOR PRECIO DE EXCURSIONES
- Iberocruceros 25.9%
- Msc Cruceros 18.5%
- Royal Caribbean 11.1%
- Costa Cruceros 11.1%
- Happy Cruises 11.1%
- Norwegian Cruise Line 7.4%
- Princess 3.7%
- Carnival 3.7%
- Pullmantur 3.7%
- Celebrity Cruises 3.7%
MEJORES CAMAROTES Y DISEÑO
- Royal Caribbean 23.3%
- Celebrity Cruises 23.3%
- Msc Cruceros 16.7%
- Norwegian Cruise Line 16.7%
- Iberocruceros 10%
- Costa Cruceros 6.7%
- Holland America 3.3%
MEJORES SUITES
- Royal Caribbean 30%
- Norwegian Cruise Line 30%
- Celebrity Cruises 20%
- Costa Cruceros 5%
- Iberocruceros 5%
- Msc Cruceros 5%
- Holland America 5%
MEJOR INCENTIVO CLIENTES REPETIDORES
- Costa Cruceros 29.6%
- Royal Caribbean 25.9%
- Norwegian Cruise Line 18.5%
- Celebrity Cruises 7.4%
- Iberocruceros 7.4%
- Msc Cruceros 3.7%
- Happy Cruises 3.7%
- Holland America 3.7%
MEJORES PRECIOS A BORDO
- Iberocruceros 36%
- Royal Caribbean 12%
- Norwegian Cruise Line 12%
- Msc Cruceros 12%
- Costa Cruceros 12%
- Holland America 4%
- Carnival 4%
- Pullmantur 4%
- Celebrity Cruises 4%
MEJOR INCENTIVO PARA NOVIOS
- Iberocruceros 31.3%
- Royal Caribbean 18.8%
- Holland America 12.5%
- Msc Cruceros 12.5%
- Costa Cruceros 12.5%
- Celebrity Cruises 6.3%
- Norwegian Cruise Line 6.3%
MEJOR INCENTIVO +55 AÑOS
- Iberocruceros 23.8%
- Royal Caribbean 19%
- Celebrity Cruises 14.3%
- Costa Cruceros 14.3%
- Msc Cruceros 14.3%
- Princess 9.5%
- Happy Cruises 4.8%
MEJOR PACK DE BEBIDAS
- Iberocruceros 21.7%
- Happy Cruises 17.4%
- Costa Cruceros 17.4%
- Norwegian Cruise Line 13%
- Royal Caribbean 8.7%
- Celebrity Cruises 8.7%
- Msc Cruceros 8.7%
- Pullmantur 4.3%
ITINERARIOS MÁS INNOVADORES
- Costa Cruceros 30.4%
- Celebrity Cruises 13%
- Holland America 13%
- Princess 13%
- Royal Caribbean 8.7%
- Iberocruceros 8.7%
- Norwegian Cruise Line 8.7%
- Happy Cruises 4.3%
MEJOR CAMPAÑA DE PUBLICIDAD
- Royal Caribbean 35.3%
- Msc Cruceros 23.5%
- Costa Cruceros 23.5%
- Iberocruceros 11.8%
- Celebrity Cruises 5.9%
MEJOR RELACIÓN CALIDAD-PRECIO
- Royal Caribbean 17.2%
- Celebrity Cruises 17.2%
- Iberocruceros 17.2%
- Costa Cruceros 17.2%
- Norwegian Cruise Line 17.2%
- Msc Cruceros 6.9%
- Princess 3.4%
- Pullmantur 3.4%
MEJOR POLÍTICA DE PRECIOS
- Royal Caribbean 27.3%
- Costa Cruceros 27.3%
- Iberocruceros 22.7%
- Celebrity Cruises 9.1%
- Norwegian Cruise Line 9.1%
- Msc Cruceros 4.5%
MEJORES OFERTAS
- Royal Caribbean 22.7%
- Costa Cruceros 22.7%
- Iberocruceros 18.2%
- Msc Cruceros 13.6%
- Norwegian Cruise Line 9.1%
- Happy Cruises 4.5%
- Pullmantur 4.5%
- Celebrity Cruises 4.5%
MEJORES OFERTAS DE ÚLTIMA HORA
- Msc Cruceros 30.4%
- Royal Caribbean 26.1%
- Costa Cruceros 13%
- Iberocruceros 13%
- Happy Cruises 8.7%
- Pullmantur 4.3%
- Celebrity Cruises 4.3%
MEJOR SERVICIO AEREO-TERRESTRE
- Costa Cruceros 31.3%
- Royal Caribbean 25%
- Iberocruceros 18.8%
- Celebrity Cruises 12.5%
- Happy Cruises 6.3%
- Pullmantur 6.3%
MEJOR ZONA DE PISCINA
- Costa Cruceros 29.2%
- Royal Caribbean 20.8%
- Celebrity Cruises 20.8%
- Msc Cruceros 12.5%
- Iberocruceros 8.3%
- Norwegian Cruise Line 4.2%
- Princess 4.2%
MEJOR DOCUMENTACIÓN-BILLETES
- Costa Cruceros 26.3%
- Royal Caribbean 21.1%
- Iberocruceros 21.1%
- Princess 10.5%
- Celebrity Cruises 5.3%
- Msc Cruceros 5.3%
- Norwegian Cruise Line 5.3%
MEJOR CLUB DE MENORES
- Royal Caribbean 25%
- Norwegian Cruise Line 18.8%
- Costa Cruceros 18.8%
- Iberocruceros 18.8%
- Pullmantur 6.3%
- Msc Cruceros 6.3%
- Celebrity Cruises 6.3%
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